---
title: Your portal team
description: Give colleagues access to the partner portal, with the role each of them needs.
---

More than one person can work in the partner portal. Each of them holds a role,
and the role decides what they can change.

## The roles

| Role | What they can do |
| --- | --- |
| **Program owner** | Everything, including pricing, billing, and the program's own plan. |
| **Manager** | Run the program day to day — customers and their activity. |
| **Team member** | Work in the portal within the access they are given. |

Only the program owner controls the commercial side. That line matters: someone
who can activate customers is not automatically someone who can change what
those customers are charged.

## Adding someone

Open **Team** in the portal, add the member, and give them a role. They get
access under your program rather than a customer account, so they see your
customers and never sign in as one.

Members can be edited or removed later from the same screen. Removing someone
revokes their access to the portal; it changes nothing about your customers or
their data.

## Active and inactive members

A member can be made inactive instead of removed — useful for someone who has
left temporarily, or whose access you want to suspend without losing the record
of what they did.

## Keeping access tight

Give the smallest role that lets someone do their job, and review the list when
people change roles. The portal can change what every one of your customers is
charged, so access to it is worth the same care as access to your own billing.