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Terms of Service

Where to find the Chatley Terms of Service, and the customer obligations that matter most for outbound calling.

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The Terms of Service are published and maintained on the main site:

→ chatley.ai/terms-of-service · last updated 15 April 2026

Reselling Chatley? The Partner Terms govern the partner program separately.

One source of truth

The Terms are not reproduced here, for the same reason as the Privacy Policy.

The obligations that matter most for a voice product​

The Services are operated by Chatley AI, Inc., a Delaware corporation.

You remain the caller. That means you are responsible for:

  • having a lawful basis to contact each number you call;
  • complying with the TCPA, Do Not Call rules, and calling-hour restrictions — see Compliance & DNC;
  • obtaining recording consent where required — see Call recording & consent;
  • disclosing that the caller is speaking to an AI where required;
  • honouring opt-out requests promptly.

Chatley provides controls to help with each of these. It does not assume the obligations.

Before you start outbound calling

Accept the DNC attestation on the agent and load your Do Not Call list first. Compliance & DNC walks through both.