Skip to main content
Legal

Acceptable Use Policy

Acceptable Use Policy setting out prohibited uses of Chatley AI voice agents.

View as Markdown

Effective Date: 15 April 2026 · Last updated: 15 April 2026

The Services are operated by Chatley AI, Inc., a Delaware corporation. Chatley can call anyone, say anything you configure it to say, and do it at volume. This policy sets the limits.

You must not​

Deceive people about who or what they are talking to

  • Present an AI agent as a specific real human being.
  • Clone or imitate a real person's voice without their documented consent.
  • Withhold AI disclosure where it is required.

Call unlawfully

  • Call numbers you have no lawful basis to contact.
  • Ignore DNC lists, opt-outs, or calling-hour restrictions.
  • Use Chatley for robocalling, spoofed caller ID, or wangiri and similar fraud.

Cause harm

  • Harass, threaten, defame, or intimidate.
  • Run scams, phishing, or social engineering — including any attempt to obtain passwords, one-time codes, card numbers, or government identifiers.
  • Impersonate a bank, government agency, law-enforcement body, or utility.

Operate in high-risk contexts without proper controls

  • Present agent output as professional medical, legal, or financial advice.
  • Use Chatley as an emergency or crisis line, or anywhere a failure to understand could cause physical harm. Regulated verticals (including healthcare and financial services) require appropriate configuration (e.g., HIPAA or PCI compliance mode) and executed agreements.

Abuse the platform

Enforcement​

We may suspend or terminate accounts that breach this policy, and may act immediately where there is a risk of harm or legal exposure.

Report abuse to security@chatley.ai.