---
id: booked-appointments
title: Appointments
slug: /booked-appointments
description: See every appointment your agents book, across all your connected calendars, in one place.
---

**Appointments** brings every appointment your agents schedule — across all
your connected calendars — into a single calendar view. Instead of checking Cal.com,
Google Calendar, and Calendly separately, you see everything in one place.


## Before you begin

Connect at least one scheduling provider so appointments can appear here:

- **Cal.com**, **Google Calendar**, or **Calendly**

See **[Integrations](./integrations.md)** to connect a provider, then let an agent
book appointments with the **Appointment** tool.

## The calendar

Open **Appointments** under **Engage** in your workspace. You can:

- Switch between **Day**, **Week** and **Month** views, and jump back with **Today**.
- Narrow the list to **All**, **Upcoming**, **Completed** or **Cancelled**.
- **Search appointments** by name, email or title.
- See **Total appointments** for the period in view.
- Select a day to see everything booked on it. A quiet day reads *Nothing booked
  this day*.

Appointments from all your connected calendars appear together.

## Manage calendars

Choose **Manage calendars** to see which calendar accounts feed this page. With
none connected the page says *Connect a calendar so agents can book for you*. If
something looks missing, check the account is still connected under
[Integrations](./integrations.md).

## Add an appointment

Booked by phone or email instead? Choose **Add appointment**:

1. Pick an **event type** from a connected calendar.
2. Pick an **available time slot** on a date. *No open slots on this date* means
   you should try another day.
3. Enter a **title**, the **attendee's name and email**, and optional notes.
4. Choose **Create booking**.

## Tips

- Keep your providers connected so the view stays complete and up to date.
- Use **Week** or **Day** view on busy days to see time slots clearly.
- Let agents book automatically with the **Appointment** tool, then use this page
  to keep an eye on the schedule.

## Next steps

- [Integrations](./integrations.md) — connect Cal.com, Google Calendar or Calendly.
- [Jobber](./integrations/jobber.md) — if you run your jobs there.