---
title: Settings & Account
slug: /admin/account
description: Manage your profile, password, and account status from one place.
---

Open **Settings & Account** from the app to manage everything tied to you
personally — your name, how you sign in, and the status of your account.

![Settings and account](/img/product/account.jpg)

*The account page.*

## The left menu

| Item | What it does |
| --- | --- |
| **Profile** | Your name, email and account status. |
| **Password and sign-in** | Change your password, or see that Google sign-in is in use. |
| **Alerts** | Choose which in-app messages you see, and read the ones you have dismissed. |
| **Workspaces** | Opens your [workspaces](./workspaces.md). |
| **Plan and billing** | For account owners, opens [Plan & Billing](./plan-billing.md). Everyone else sees **Plan and usage**. |
| **Invoices** | For accounts billed by invoice. |
| **Plan changes and cancellation** | Switch plans, or cancel or resume your subscription. |
| **Legal and privacy** | The current Privacy Policy and Terms of Service. |

## Profile

Shows who you are on Chatley and the state of your account:

| Field | What it means |
| --- | --- |
| **Full Name** | The name shown across the app. This is the one field here you can edit — change it and select **Save**. |
| **Email Address** | The address you sign in with and where Chatley sends account email. |
| **Date of Joining** | When the account was created. |
| **Account Status** | Whether the account is active. |
| **Verification Status** | Whether your email address has been verified. |
| **HIPAA Compliance** | Whether HIPAA handling is in force for this account. |
| **Subscription** | Your current plan, at a glance. See [Plan & billing](./plan-billing.md). |

## Password and sign-in

Manage how you sign in.

If you signed up with Google, this tab shows that **Google Authentication** is
in use and there is no separate password to maintain — you keep signing in
through Google.

Otherwise you can change your password here. Enter your current password, then
the new one twice. Chatley shows how strong the new password is as you type;
pick something that clears the meter rather than the shortest thing it accepts.

## Alerts, plan changes and legal

These live in the left menu:

- **Alerts** — choose which product messages you see inside Chatley, such as
  trial reminders and setup tips, workspace invites, and failed payments or
  paused service. Dismissed notifications are kept in an archive. Emails about
  billing and usage are not affected by these switches.
- **Plan changes and cancellation** — switch plans, or cancel or resume your
  subscription. See [Plan & billing](./plan-billing.md).
- **Legal and privacy** — the current Privacy Policy, Terms of Service and, for
  partner accounts, the Partner Terms.

## Invoices

Accounts that are billed by invoice rather than by card have an extra
**Invoices** tab listing the invoices issued to them. If you pay by card you
will not see this tab — your receipts are in the billing portal instead, which
you reach from [Plan & billing](./plan-billing.md).

## Texting registration

Registering your business to send texts to US numbers is done from here too. See
[Texting registration](../texting-registration.md).