Account settings
Open Account from the app to manage everything tied to you personally — your name, how you sign in, and the status of your account. It is organised into tabs.
Profile
Shows who you are on Chatley and the state of your account:
| Field | What it means |
|---|---|
| Full Name | The name shown across the app. This is the one field here you can edit — change it and select Save. |
| Email Address | The address you sign in with and where Chatley sends account email. |
| Date of Joining | When the account was created. |
| Account Status | Whether the account is active. |
| Verification Status | Whether your email address has been verified. |
| HIPAA Compliance | Whether HIPAA handling is in force for this account. |
| Subscription | Your current plan, at a glance. See Plan & billing. |
Security
Manage how you sign in.
If you signed up with Google, this tab shows that Google Authentication is in use and there is no separate password to maintain — you keep signing in through Google.
Otherwise you can change your password here. Enter your current password, then the new one twice. Chatley shows how strong the new password is as you type; pick something that clears the meter rather than the shortest thing it accepts.
Update
Two things live here:
- Change of Plan? — a shortcut to update or cancel your subscription. See Plan & billing.
- Legal & Privacy — the current Privacy Policy, Terms of Service, and, for partner accounts, the Partner Terms.
- In-app notifications — which product messages you see inside Chatley. Turn a category off and those messages stop appearing; operational email such as password resets is unaffected.
Invoices
Accounts that are billed by invoice rather than by card have an extra Invoices tab listing the invoices issued to them. If you pay by card you will not see this tab — your receipts are in the billing portal instead, which you reach from Plan & billing.