AI voice agents for business
Chatley documentation — set up AI voice agents that answer calls, make calls, book appointments, capture leads, quote jobs, and follow up by text, call and email.
Chatley gives your business AI voice agents with their own phone numbers. They answer calls in a natural voice, place outbound calls, book into your calendar, capture leads, quote jobs, and follow up by text, call and email — around the clock, without a queue.
Set one up in minutes: pick a voice, describe how it should behave, attach your knowledge, and point a number at it.
Start with Getting started → · Create an agent · Browse the API
Find your way around
The docs follow the left menu in the app.
| Section | What's in it |
|---|---|
| Home, Analytics, Ikora | Home shows what needs attention. Analytics measures calls, outcomes and leads. Ikora is the assistant you can ask to do things for you. |
| Build | Agents, Knowledge, Voices, Templates, Call data and Workflows. |
| Engage | Calls, Inbox, Campaigns, Quote Agent, Follow-ups, Lead forms and Appointments. |
| Setup | Messaging, SMS Inbox, Sequence reports, Phone numbers, Integrations and Compliance. |
| Account | Settings, Plan & billing, Workspaces and Team. |
What Chatley does
| Capability | Where to read |
|---|---|
| Answer inbound calls — every call picked up on the first ring, with your knowledge behind it. | Inbound |
| Place outbound calls and texts — run campaigns with Do-Not-Call checking built in. | Campaigns |
| Review conversations — follow live calls and read finished ones. | Calls, Inbox |
| Book appointments — straight into Google Calendar, Cal.com or Calendly. | Appointments |
| Capture leads — hosted forms and call data pushed to your CRM. | Lead forms, Webhooks |
| Quote jobs — price jobs from your own list; you approve, the customer accepts. | Quote Agent |
| Follow up automatically — texts, calls and emails that stop when the customer replies or books. | Follow-ups |
| Build call workflows — multi-step call logic with branches and transfers. | Workflows |
| Send and receive texts — after-call messages and a two-way inbox. | Messaging, SMS Inbox |
Next steps
New to Chatley? Work through Getting started, then create your first agent.
Building an integration? Start at the API introduction or connect an assistant over the MCP server.
Texting customers in the US? Register your business first — see Texting registration. Running calls at scale? Read Compliance before you start campaigns.